Privacy Policy

Data you give us directlyWhen you fill our profile form, book a counselling call, make a payment, or communicate with us on WhatsApp, email, or Instagram, we collect:

• • Full name
  • Phone number and WhatsApp number
  • Email address
  • Date of birth
  • Home city and address
  • Academic history — degree, college name, graduation year, percentage, backlogs
  • English proficiency — IELTS or PTE score, or Medium of Instruction certificate details
  • Target programme and university preferences
  • Budget information and education loan requirements
  • Passport details — name, number, expiry date — required for visa applications
  • Academic documents — marksheets, degree certificates, transcripts
  • Any other personal information you share during counselling sessions or via WhatsApp
• Data collected automatically when you visit gamanio.com
  • Pages you visit, time spent, and links you click — via Google Analytics
  • Your device type, browser, and operating system
  • Your IP address (anonymised)
  • How you found our website — referral URL
  • Cookie data — see Section 7 below
• Data from third parties
  • If you contact us via Instagram DM or LinkedIn message, we receive the content of those messages
  • If someone refers you to Gamanio, we receive your name and contact details from the referring person
• Any service already initiated or completed

We use your personal data only for the following purposes:

• • To provide counselling and generate your AI university shortlist
  • To write your Statement of Purpose and prepare your university applications
  • To file university applications on your behalf through our agent portals
  • To prepare and submit your Ireland student visa application (AVATS)
  • To send you updates about your application, offer letters, and visa status
  • To send you information about our services, webinars, and relevant updates — with your consent
  • To process your payment through Razorpay
  • To improve our AI counselling system using anonymised data
  
  
• To pay referral commissions to referring parties
• To understand how people use gamanio.com through anonymised website analytics
• We do not use your data for any purpose not listed above. We do not sell your data to any third party for marketing purposes.

We share your data only in the following circumstances:

• Universities and institutionsWe share your academic documents, personal statement, and contact details with universities on your behalf as part of the application process. This is the core purpose of our service and you consent to this sharing when you engage our services.
• Irish immigration authoritiesFor visa applications, we submit your personal data and documents to the Irish Naturalisation and Immigration Service (INIS) through the AVATS system on your behalf.
• Our technology service providersWe work with the following trusted technology partners who process your data on our behalf:
  • Razorpay — payment processing
  • AIsensy — WhatsApp Business API for counselling automation
  • Anthropic (Claude API) — AI processing of student queries
  • Webflow — database and CRM storage
  • Webflow — website hosting
  • Google Analytics — anonymised website usage analytics
  • Meta Pixel — anonymised advertising effectiveness measurement
• All service providers are contractually required to use your data only for the specified purposes and to maintain appropriate security standards.
  We do not sell, rent, or trade your personal data to any third party under any other circumstances.
  Legal requirementsWe may share your data if required by law, court order, or regulatory authority in India or any country where we operate.
  Referral and partner services: If you opt for education loan assistance, accommodation referral, or travel insurance, we share your basic contact details with the relevant partner (HDFC Credila, Avanse, Auxilo, accommodation providers) only with your explicit consent.

We keep your data for the following periods:

• Student profile, application, and academic documents — 7 years after your last service, as required by Indian tax and regulatory law
• Visa application documents — 7 years after application filing
• Payment records and invoices — 7 years as required by GST and income tax law
• Website analytics data — 26 months (Google Analytics default)

• You have the following rights over the personal data we hold about you. To exercise any of these rights, contact us at admissions@gamanio.com:
  • Right to access — Request a copy of all personal data we hold about you. We will respond within 30 days.
  • Right to correction — Ask us to correct any inaccurate or incomplete data. We will update it within 7 working days.
  • Right to deletion — Request deletion of your personal data. We will delete it within 30 days, subject to legal retention requirements listed above.
  • Right to restrict processing — Ask us to stop using your data for marketing at any time. We will action this immediately.
  • Right to data portability — Request your data in a portable format (PDF or CSV). We will provide it within 30 days.
  • Right to withdraw consent — Where processing is based on consent, you can withdraw it at any time by emailing admissions@gamanio.com.
  To exercise any right, email admissions@gamanio.com with the subject line "Data Rights Request" and your full name and phone number. We will acknowledge within 2 working days.

• For any privacy-related questions, data requests, or complaints, please contact:
  Aditya Dhingra — Data Controller
  Gamanio Study Abroad
  7th floor, 703, Palm court, Mehrauli, Sector 53, Gurugram, Haryana — 122007
  Email: admissions@gamanio.com
  Phone: +91 8967922609
  Website: gamanio.com
  We respond to all privacy queries within 5 working days.